When water is coming through a ceiling or a pipe has split behind a wall, every minute adds to the repair bill. Our emergency line is answered by a person 24 hours a day, 7 days a week, and we dispatch from 64th Road in Forest Hills so help is minutes away, not hours.
Most emergency calls turn out to be a split supply line, a failed water heater tank or a main sewer backup. Once the water is stopped we can also trace any hidden leaks the flood may have caused — and if you're in Forest Hills or Rego Park, we're usually there within the hour.
Signs you need emergency plumbing
- Burst or split pipes, often after a hard freeze
- Water leaking through a ceiling or light fixture
- A sewer or drain backing up into tubs, toilets or floor drains
- No water at all, or water you can't shut off
- Smell of gas near a water heater or boiler (leave and call 911 and National Grid / Con Edison first)
How it works
- Call and tell us what you see — we'll talk you through shutting off the water while we're on the way.
- A technician arrives with a stocked truck and finds the source of the problem.
- You get a flat, written price before any repair starts.
- We make the repair, test it, and clean up.
What affects the cost of emergency plumber?
Every job gets a flat, written price after diagnosis. These are the main factors that move that price:
- Time of day and how quickly you need someone on site
- Where the failure is — an exposed pipe versus one inside a wall or ceiling
- Parts needed (valves, fittings, a new water heater or a section of drain pipe)
- Water damage cleanup or access work after the leak is stopped
How to prevent problems
- Know where your main shut-off valve is and make sure it turns
- Insulate pipes along exterior walls and in unheated basements before winter
- Replace rubber washing-machine hoses with braided steel ones
- Keep the heat at 55°F or higher when you travel in winter
Emergency Plumbing near you
We provide emergency plumbing throughout Forest Hills, Rego Park, Kew Gardens, Kew Gardens Hills, Flushing, Fresh Meadows, Middle Village, Richmond Hill, Elmhurst and Briarwood. Our technicians are dispatched from 108-15 64th Rd in Forest Hills. Need something else? Browse our full list of plumbing, heating and cooling services or meet our team.
Frequently asked questions
Do you charge more at night or on weekends?
We quote a flat price before work begins, and that quote is what you pay. Ask about our after-hours pricing when you call — no surprises on the invoice.
How quickly can you get to me?
For most addresses in Forest Hills, Rego Park and Kew Gardens we aim to arrive within the hour. We'll give you a real ETA on the phone.
What should I do while I wait?
Shut off the main water valve (usually where the water line enters the basement or near the meter), turn off electricity to wet areas if it's safe, and move valuables away from the water.
Last updated September 19, 2026 · Forest Hills Emergency Plumber Heating and Cooling